Exchange of Customer Data
The integration between OneCORE and Microsoft Dynamics enables seamless synchronization of customer data, including contact information, purchase history, payment preferences, and personalized settings. Real-time updates to customer profiles lead to more personalized customer service and targeted marketing efforts.
Inventory Management and Availability
Accurate inventory management and displaying product availability are crucial aspects of e-commerce. The integration between OneCORE and Microsoft Dynamics ensures real-time synchronization of inventory data, minimizing the risk of overselling and providing customers with accurate information on product availability.
When a customer places an order in OneCORE, it is instantly created in Business Central through a Power Automate trigger, streamlining the order processing cycle. From order receipt to shipment, all steps are synchronized between OneCORE and Microsoft Dynamics.